We all make assumptions. In Influence: The Psychology of Persuasion, Dr. Robert Cialdini points out their value in a complex society. He also points out many of the dangers of assumption. I find myself assigning greater value to books that have more words in them, to CDs that have more music on them. To longer [...]
The single biggest problem with communication is the illusion that it has taken place (and yet, I still can’t find any firm evidence that Shaw actually said that.)
anger arguing argument assumption assumptions background books brevity challenges communication embarrassment expectations family fear generosity giving honesty indignation intent intentions joel d canfield Karen Lynn last word lie logic lying manners no passion perception perceptions process psychology punctuation quote reading reality semicolon simplicity sources stress trolls truth writing yes
